Your personal information is a matter of trust. Here, in plain language, you will find exactly what data you share with Kiraya, how it is used, and how securely it is held.
Our Privacy Policy is built on six core commitments.
All your data is stored with 256-bit AES encryption — completely unreadable to anyone who should not have access.
Kiraya never sells your personal data to advertisers or third parties.
We only collect what is necessary to provide our services. No unnecessary data is ever requested.
You have the right to view, correct, or delete your personal data at any time. Submit a request whenever you need.
You can opt out of promotional messages at any time. No hassle.
The purpose of your data is always clearly stated. There are no hidden agendas.
Your privacy is a core value at Kiraya. This Privacy Policy explains how Kiraya collects, uses, and protects your personal information. Taking a few minutes to read this document will show you just how seriously we take the care of your data.
By using Kiraya, you consent to the collection and use of your information as described in this Privacy Policy. We want that consent to be informed and voluntary, so please take a moment to read through the full policy.
Your data will never be sold, shared without your permission, or used for anything beyond delivering our services — that is Kiraya's firm commitment.
Kiraya collects several types of information. Here is a breakdown of what we collect:
Registration & Identity Information
Financial Information
Technical Information
Gaming Information
Kiraya collects your information in several ways. Most of it comes directly from you — when you register, make a deposit, or contact support. Some information is collected automatically.
When collecting data from third parties, we use only licensed and trusted providers, all of whom are bound by strict confidentiality agreements.
Kiraya uses your information only for specific, defined purposes — nothing beyond that. The table below clearly shows what data is used for and why:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification and KYC completion | Legal Obligation |
| Contact Information | Sending service updates and important notifications | Contractual |
| Financial Information | Payment processing and fraud prevention | Legal Obligation |
| Technical Information | Security & Platform Improvement | Legitimate Interest |
| Gaming Information | Responsible Gaming Monitoring | Legitimate Interest |
Your data will never be used for marketing without your explicit consent. You can withdraw that consent at any time.
Kiraya uses the latest technology to keep your data safe. This isn't just about compliance — your security genuinely matters to us.
If any suspicious activity is detected on your account, we will immediately notify you by SMS or email and, if necessary, secure your account.
Kiraya uses cookies to improve your browsing experience. Cookies are small files stored in your browser.
We use three types of cookies:
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some features.
Sharing your information with Kiraya does not mean giving up control over it. You retain the following rights:
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days. If any information must be retained for legal reasons, we will explain this to you.
For any data-related requests, please contact us via support chat or email. After identity verification, we will respond within 30 business days.
Kiraya does not keep your data longer than necessary. However, certain information must be retained for a set period to meet legal obligations.
Kiraya's services are strictly for users aged 18 and above. We never knowingly collect information from anyone under 18.
If we become aware that a minor's data has been collected by mistake, the account will be immediately closed and all data permanently deleted. If you believe your child has registered on kiraya, please contact our support team right away.
Kiraya may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a platform notice. The date of the latest update will always appear at the top of the page.
Continuing to use the platform after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.
Do not hesitate to reach out if you have any questions or concerns about your privacy. Our data protection team is always ready to help.
Email: [email protected] — We typically respond within 24-48 hours.
You can also reach us directly via support chat — it's even faster. kiraya's support team is available in Bengali 24/7, 7 days a week.
Your privacy is fully protected at Kiraya. Register today and join Bangladesh's most secure gaming platform.